The game FC26 is missing from the library

I activated the key, played FC 26 for about 2 weeks, and everything was fine, but one day the game just disappeared. When I tried to access it through the desktop shortcut, I received the message "Your access to this game is restricted." EA, what is this? The support team is doing nothing and responding in a very strange way.

The last time I was answered at all was FC 25, although I made a

n application for FC 26) And the most funny thing is that I was told to look for a solution to the problem on the forums)))

I paid for the game, followed the rules, and didn't have any blocks, but they still took it away from me. Now, I've been fighting with the support team for a week to get any assistance.