Transfers

Hi all

brought this for my son for Xmas, he’s spent £50+ on packs and played the game for over 12 hours 

yet he is still transfer banned! The glitch is still persistent on the Evo to open the transfer area. 

8 hours spent yesterday going through evos only to not be able to finish that challenge to open the transfers. He’s opened the app, played games online etc etc etc and he still has no transfers.

any fix?