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R10DeGoat's avatar
R10DeGoat
Seasoned Newcomer
3 months ago
Solved

1 of 3 83+ Men's Summer Tournament Nations giving gold players

I packed tielemans gold card while he has a new special card in star players!!
packs
  • EA_Hux's avatar
    EA_Hux
    3 months ago

    Hello everyone,

    Thank you for bringing this issue to our attention. 

    We have removed the 1 of 3 83+ Men's Summer Tournament Nations Player Pick SBC as we investigate an issue. Impacted players will be messaged in-game in the coming days. (X post)

    Thank you for your patience.

T0BIII3's avatar
T0BIII3
Newcomer
3 months ago

Hi, guys. I was opening 83+ PPs after Harry Kane Star Performer card was released, and I got a gold Kane out of the player pick instead of the promo card. How can I get assistance with resolving this?

JavierElite's avatar
JavierElite
New Scout
3 months ago

If you packed Harry Kane from an 83+ Player Pick after his Star Performer card was released but received his Gold version instead, it's worth contacting EA Support. Make sure you have a screenshot or video of the Player Pick if possible, along with the date and time it happened. If the Star Performer item was supposed to be in packs at that time, EA can investigate and determine whether you're eligible for compensation.

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