On dec 27 I got banned because of coin transfer and soccer ban, but It wasn’t me it was a guy who hacked my account and took my 2.8m coins the thing is I didn’t even get banned after losing the coins but I got banned hours after. At first it was a 2 week suspension, then it suddenly became a perm ban, I appealed that day but till this day it’s still saying waiting on studio. Anyone knows if I will be unbanned because I’ve spent maybe over 30k fifa points on that game.
Community ManagerHey RTG_q9xa,
If you've followed these steps to create an appeal, your case is in the right place. Unfortunately, we don't have an ETA to provide, as it depends on the number of cases that the team is actively investigating at the moment. Once the team has updates for your case, they will reach out to you through email.
Seeing as the status of your appeal is Waiting on Studio, I want to reassure you that your appeal is still under review and has been passed along to the right team. Feel free to keep checking your case history page for status updates, but do avoid resuming the appeal(s) until you receive a response to prevent any additional delays. We appreciate your patience while they're taking a look!
