BUG COSTED ME 3 DRAFTS

I played one draft, and i was disconnect suddenly and told I have connection issues. i got a draft token so it was fine, i played again and then as i was drawing i again get disconnected all of a sudden, no draft token this time, i swallow my pride and purchase more FC points to play more drafts, and then i load into the game, and i cant control a single player, and all my players are stationary with the player indicator on top of their heads, almost like pro clubs, where other players are being controlled. i cant play, niether can my opponent, then every now and then i can control 1 player and it stops. i eventually got disconnected as i was trying to look up a solution and lost my FC points.

please can this be fixed?

my EA ID is 6yooz