Forum Discussion
12 Replies
- EA_Aljo3 days ago
Community Manager
Hi there. Thanks for reaching out. Try using the web/companion app to delete your squads. Just the squads, not the players. Then, create an empty squad and try to load in to Ultimate Team again. Let me know if this helps or not.
- krixxylol3 days agoSeasoned Newcomer
This didn’t help i tried it
- EA_Aljo3 days ago
Community Manager
Thanks for trying. Which platform are you playing on?
- krixxylol3 days agoSeasoned Newcomer
PlayStation 5
- EA_Aljo2 days ago
Community Manager
Apologies for the late response. Let's make sure you're doing a proper power cycle. Please follow these steps:
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
Also, when you tried deleting squads as I mentioned previously, did you also create an empty squad? Sometimes, that step is missed.
Let me know if this helps or not. Thanks!
- Ebrem_Akan_72 days agoSeasoned Newcomer
Brother don’t listen to these guys from EA, they won’t help you. I was in a chat for 2 hours straight asking for help, took them 3 agents to know they I had a technical issue. The 4th agent told me also these steps to delete your squads blabla I did and tried everything. Even the network and ps console reset it’s all **bleep**. This game is just ……… like these servers and agents from the help desk!!
- Ebrem_Akan_72 days agoSeasoned Newcomer
Oh yeah forgot to say, I was so annoyed I was like how can this happen to my ea account I put so much effort in… tried to log in on my friends account on the same console with the same network . And gues what? Just logged in the ultimate team account. And he never plays.
- SpartanLogan231 day agoSeasoned Veteran
Try this:
- Log in to the FC Companion Web App on your laptop (or the mobile app).
- Make a small change to your Ultimate Team, such as rearranging your squad or swapping a player.
- Save the changes, then log out completely of the Companion App. (make sure you are log out)
- Wait a minute, then go back to your PS5 and try logging into FUT again.
This may not work for you but sometimes forcing your club to sync through the Companion App can resolve login issues. It's worth a try.
- Ebrem_Akan_71 day agoSeasoned Newcomer
Bro I asked chat gpt, tried EVERY possible option nothing works and it says that the problem is with EA not with me. They need to reset your account on manually or synchronize it manually. Because now its more then 1.5 day.