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FallsInYSL's avatar
FallsInYSL
Newcomer
3 days ago
Solved

Disconnection error after a win

Just won a game & right before I went back to the main menu it gave me a disconnection error & didn’t grant me the win nor the points. For a brand new fc this is shameless you guys need to fix this asap. I spend a lot of money on this game & now i dont feel like spending a single penny. 

9 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Your connection is something you need to keep up on arsenalfanrichi​ and if seeing issues then you need to troubleshoot it. 

    Darko

  • Adam-losi525's avatar
    Adam-losi525
    Seasoned Newcomer
    3 days ago

    EA_Darko​ can you please take a look at my problem if you have the time for it🙏 i got a transfer maket band since Friday and cant do anything I tried to contact ea but i never got an answer? Can you help if you have the time please

  • arsenalfanrichi's avatar
    arsenalfanrichi
    New Traveler
    3 days ago

    You respond to that instantly, but I make a post asking for advice with settings to get rid of input lag (THIS IS THE ONLY GAME I GET ANY IN) and nothing. I can't find anyone in EA Support because the website is so **bleep**ing **bleep**, that there isn't even a chat window that's findable. Disgraceful. I came back after 4 years, when I quit in 21 cos of people disconnecting and be not getting wins and somehow that not being patched, thought I'd try again and I get punished with this. Disgraceful.

  • arsenalfanrichi's avatar
    arsenalfanrichi
    New Traveler
    3 days ago

    He won't. They don't do anything here except spam copy pasted answers. and mark them as "solved". It's all one big scam, they don't ban cheating, they don't even address it. They bloat your system with "Anti-cheat" that doesn't prevent cheating and probably collects all our **bleep**ing keystrokes to sell to dubious parties, all the while charging us £60 for unfinished games.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey arsenalfanrichi​ issues with connection are something that you need to work on from your end.

    The steps to improve your connection are in the link I shared.

    Darko

  • arsenalfanrichi's avatar
    arsenalfanrichi
    New Traveler
    3 days ago

    The page you linked me is completely irrelevant to my issue. The issue is not with my internet connection, it's with the input delay from whatever the hell else. My internet connection is great, even according to the connection quality reports from the EA site.

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