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FimraRulez's avatar
FimraRulez
New Novice
1 hour ago

ea unfair ban and compensation ?

hey so i got unfairly banned for coin transfer 3 weeks ago and got permanent transfer banned . in anger i opened 2 store packs and closed my account and stopped playing . now they have mailed me that it was flagged incorrectly and its unban . i had appealed them thrice showed them every proof that i did not break any rules. they ruined my toty promo . i missed my daily logins and tournaments for rewards . i also lost my coins as i they banned me so i wasted them before shutting my account as i never thought i wud play again. now atleast they if they unban it they should compensate me as well .i had 1.6 mill coins at that time as well as they should give us all the daily logins and rewards as if we did it because it was their fault that ruined the game for us , why wud i still play if my toty promo is ruined ? they need to give me my coins atleast.

2 Replies

  • hey so i got unfairly banned for coin transfer 3 weeks ago and got permanent transfer banned . in anger i opened 2 store packs and closed my account and stopped playing . now they have mailed me that it was flagged incorrectly and its unban . i had appealed them thrice showed them every proof that i did not break any rules. they ruined my toty promo . i missed my daily logins and tournaments for rewards . i also lost my coins as i they banned me so i wasted them before shutting my account as i never thought i wud play again. now atleast they if they unban it they should compensate me as well .i had 1.6 mill coins at that time as well as they should give us all the daily logins and rewards as if we did it because it was their fault that ruined the game for us , why wud i still play if my toty promo is ruined ?

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Sorry to hear about what you went through this FimraRulez​. If you have questions or queries around the ban and any possible return of items then the best thing to do is to speak with our TOS team using the link to appeal a ban

    There is nothing that we or anyone else can do to assist with any ban related issues. We cannot even discuss the ban with you on here.

    Darko