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2pdn94x9dgqx's avatar
2pdn94x9dgqx
Newcomer
15 hours ago

Error in login ultimate team

Every time I login to my ultimate team said to me `` connecting to ultimate team is not possible at the moment , and the wifi is Good and any other account in the ps is working and opens the ultimate team 

Please  Someone please help me and pay attention to this problem. Thank you. 

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    14 hours ago

    Hello there. This is a pretty common issue that is normally easily resolved. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad and try to load in to UT on the device you normally play on. Let me know what happens. Thanks!

  • rimflops's avatar
    rimflops
    Seasoned Newcomer
    11 hours ago

    Having exactly the same problem, going round and round with bots and troubleshooting through support. Told to delete my squads today, did nothing. 50+ hours now 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hello. Did you also create an empty squad before trying to log in to UT again?

  • rimflops's avatar
    rimflops
    Seasoned Newcomer
    9 hours ago

    I did not create and empty squad, it had players in it, should I try with one completely empty?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    Please follow the instructions here in my previous response. Thanks!