I got gold version of a toty player

I’m writing to report an issue I encountered in FIFA Ultimate Team.

I recently obtained a TOTY Vitinha player item, but instead of receiving the expected TOTY version, I was granted the Gold version of Vitinha. This appears to be an error, as the pack/event clearly indicated a TOTY player.

Platform: PlayStation

PSN ID: els3idy_

Game Mode: Ultimate Team

Player Affected: Vitinha

I kindly ask you to review my account and correct the issue by granting the proper TOTY version of the player if possible.

Please let me know if you need any additional information, screenshots, or pack details from my side.

Thank you for your support.