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BrainDispell's avatar
BrainDispell
Seasoned Novice
9 hours ago
Solved

Keep getting kicked out of UT

Since the last update on PC, I've been trying to update my squad and I just keep getting kicked out of Ultimate Team constantly.

I'm on the squad screen and every change I do to my team logs me off UT.

I paid money to play this buggy mess...is there a fix??

  • Hey! So it seems like there was some random players causing the issue.

    I tried some crazy thing on the webapp by putting one player each time into my active squad and backing out after each one, making sure they didn't give me the prompt that my active squad couldn't be saved...

    Went into a game, it kicked me out at first, then tried again and played the whole match.

    After that it seems to be fixed, so I assume I got a weird bug where some of my players got stuck in a previous match or something...

8 Replies

  • I’m having the same issue. His fix is not working for me

  • BrainDispell's avatar
    BrainDispell
    Seasoned Novice
    5 hours ago

    I was able to use the "affected" players after I finished my first match without them in the active squad.

     

    Thank you.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Glad to hear you got it sorted! You're not having issues with any of your players at all now? Even the ones that were causing your grief before?

    (I'm gonna go ahead and mark your post as the solution, by the way!)

  • BrainDispell's avatar
    BrainDispell
    Seasoned Novice
    8 hours ago

    Hey! So it seems like there was some random players causing the issue.

    I tried some crazy thing on the webapp by putting one player each time into my active squad and backing out after each one, making sure they didn't give me the prompt that my active squad couldn't be saved...

    Went into a game, it kicked me out at first, then tried again and played the whole match.

    After that it seems to be fixed, so I assume I got a weird bug where some of my players got stuck in a previous match or something...

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    BrainDispell​,

    So it works very very briefly. Just to check, does it matter what player you put in again first? As in, is there a specific player causing your issue, or is it literally any of them when you try to make a squad again?

  • Just tried that and it doesn't work.

    I deleted the squad and made a new one. Put one player in and I've managed to back out without logging off.

    Then every change I make, every player I put into the squad, whenever I go back it logs me off UT again and again.

     

    I've just tried repairing the game and syncing my date and time. No luck...

    I literally cannot play the game right now.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    Hey BrainDispell​,

    Can you open up the web/companion app and try deleting your squad there? Not the players themselves, just the squad. You can remake it after again. Let me know if that helps. 🙂

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