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ltngl0r4yo0y's avatar
ltngl0r4yo0y
Newcomer
2 hours ago

Login problem

I can't log in to my EA account using my original email because the original email was deleted due to inactivity. I only know the login name for the original email: [edit: email address removed]. I created a new email and linked my original EA application account to the new email. My EA FC26 modes were deleted: team in Ultimate Team, clubs, coins, Fifa points that I purchased from you.

I kindly ask you to solve this problem because the team of the yaer in ultimate team is cirrently underway and it matters to me.

Thank you very much.

[Removed ALL CAPS. - CM]

 

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1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Hey ltngl0r4yo0y​,

    If you made a new EA account and linked things there, then your progress won't carry over as they're stored at the EA account level. If you need help getting back into your original EA account, you'll need to reach out to our live support team. They can help you change the email address to one you have access to.

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