Forum Discussion

MustafaSepet's avatar
MustafaSepet
Seasoned Newcomer
2 days ago
Solved

Lost player

I bought Rodman's 94-level card with Game Pass, but I removed the Evos twice because I pressed the wrong Power button. Then my card disappeared. I didn't use it in the SBC, and it's not showing up in the quick sell section either. It's bugged.

platform playstation 5

id:PichSK

Ea email :[edit: email address removed]

club id: FenerbahceFC

My player has been missing for 48 hours.

Could you please check my account and help me recover the player?I've followed all the steps in the link multiple times but haven't found a solution.

My issue has started from 21.15pm , 27.06.2026. It’s been missing for 48 hours.  



playstyles
season pass
  • EA_Aljo's avatar
    EA_Aljo
    2 days ago

    Hi there. Thanks for reaching out. Unfortunately, we're not able to check your account for any missing content. We have an article here that may help though. If it doesn't, use the 'Contact us' button at the bottom of that page to open a case with an advisor so they can look into this.

2 Replies

  • i2hfr2hens6v's avatar
    i2hfr2hens6v
    Seasoned Newcomer
    2 days ago

    I lost my Zlatan to the same exact issue and he’s no where to be found when I removed his evolution 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. Thanks for reaching out. Unfortunately, we're not able to check your account for any missing content. We have an article here that may help though. If it doesn't, use the 'Contact us' button at the bottom of that page to open a case with an advisor so they can look into this.

Recent Discussions