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TravDye's avatar
TravDye
Seasoned Newcomer
2 months ago

MISSING ICON AND FC POINTS!!

I pre ordered the ultimate edition of fc26 on the 22/8/25 ive sent proof of purchase. ive been playing since fifa 05 i feel scammed its been 3 weeks. ive been in live chat 11x no one is helping me. ill be taking legal action if this isnt resolved ASAP>

2 Replies

  • JxGar's avatar
    JxGar
    Seasoned Newcomer
    2 months ago

    Same here it’s an absolute joke. I’m not eligible for the icon as I didn’t pre order in time for that, however it was pre ordered in time for the points and I haven’t received any of them! Live Chat are absolutely useless and tell me different things every time. I’m absolutely sick to death of their incompetence 

  • TravDye's avatar
    TravDye
    Seasoned Newcomer
    2 months ago

    Ea got back to me and said it’s showing my pre order got cancelled on there end and to contact Microsoft so I did and there saying nothing got cancelled and I’m eligible for the pre order bonus so I’ve screen shotted everything and sent it to ea and I still get the same **bleep**, rate joke! I’ve sent proof up on proof but I’m gettting a solicitor involved as I have proof of everything and emails! Plus bank statements! I’ve basically paid £90 for a standard game! I’m not having them scan me!