Forum Discussion

ziadd1305's avatar
ziadd1305
Rising Newcomer
2 days ago

Missing rewards from Bundle

My name is *snip* and I'm having a problem. I bought the bundle you released that gives me three consecutive premium seasons, but I didn't receive the rewards when the season started. I hope you can release the bundle again to solve the problem. Thank you for your efforts

(CM: Edited to remove name to protect personal information per the rules)

1 Reply

  • EA_Hux's avatar
    EA_Hux
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hello ziadd1305​ ,

    The 3 Season Premium pass Bundle gives you access to season 7, 8 and 9. It just unlock the premium rewards but you need SP to get those rewards.

    I'm not sure what you mean when you said that you didn't receive the rewards when the season started. Can you can explain exactly what levels you are missing exactly?