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RogueLJ123's avatar
RogueLJ123
Newcomer
28 days ago
Solved

My account is banned, but I can't create a case.

My account is banned, but I can't create a case
discussion
  • EA_Lanna's avatar
    EA_Lanna
    25 days ago

    Hi RogueLJ123​,

    The best way to appeal is to use the Penalty History tool while you are signed in to your EA account. Can you see the option to appeal from there? If not, could you pop up what you can see in your Penalty History?

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
5 hours ago

Hi RogueLJ123​,

It's been a bit since this thread was last active. I hope that means you were able to create a case. 

We'll wrap this up here.

Thanks, happy gaming, 

- EA_Lanna

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