Penalty History Cleared. No Open Cases. Cant Contact an EA Live Chat Advisor.

Hi I'd like to appeal a recent transfer ban due to alleged "coin transferring" on FC26 but my penalty history is empty and my cases have all be closed or marked as fixed. I've recently had a response to my subject data access request that I'd like to use as part of my appeal. I also can't get this issue resolved via live chat feature as the ai response beforehand just links me to the penalty history tool no matter what reason I give for wanting to contact an advisor.

I feel totally let down as a player that has bought and played this franchise for years despite its mounting issues to have been falsely banned by automated systems targeting coins buyers and have a huge area of the game simply cut off. Only to have my appeals responded to with corporate copy and paste emails with no reason given for my continued ban or acknowledgement of anything I provided in my corresponding appeal. 

I was told in my subject data access request they cant provide any specific reason for my ban as it would compromise their detection systems. I'm not some fraud trying to steal that information to benefit coins sellers. I want it so that I can argue my innocence and have my transfer market access reinstated. That's all I want! Just my account back to normal. How can I explain my innocence if they wont even provide the information required to do so? If you can't provide me evidence I broke TOS for the ban you have no grounds to place it there. I haven't bought coins. Therefore I haven't broken TOS so I want my transfer market access returned. You can take the coins back I made in profit from the "suspect trades" I don't care. I just want my transfer market access back so I can continue playing the game. 

Just so we are clear here we are talking profits of less than 500k made over the course of a week. I think I've literally just been flagged because I was more successful at trading that week than normal but I invested more coins to do it whereas normally I don't do riskier trades on higher value players. I had to wait days for some sales relisting them multiple times. This is the PC market too where fluctuations due to rarity and demand are constant. People are making millions of coins trading and I've been banned for what is essentially change in the game. A couple of evos cost 500k. Its ridiculous. I also cant give the required detail in my appeal within the allowed 1000 characters limit especially when you can only provide a single screenshot to be uploaded as evidence from a massive excel spreadsheet of information provided through my data access request. Punctuation and spaces between words are being counted as characters towards the limit! I just want a response that actually gets me somewhere towards lifting this ban instead of being left in this constant loop being deflected back to the same appeal process that has gotten me nowhere for over a month. 

I'd also like to take this opportunity to say the customer service systems and support features employed by this company are a total sham and seem to have been created with the sole purpose of wasting peoples time until they give up or someone at EA decides they have grounds to ignore your appeals entirely. Although I accept this isn't the fault of the individuals involved within it, as a person who has had to deal with the same repeated corporate emails with no substance and deflecting EA advisor responses for nearly a month and be no further forward is completely unacceptable. For the amount of money this franchise makes its players deserve far more than whatever this setup is when they have to engage with customer service.