The Level 27 of the Premium Pass is still unlocked. I reached Level 28 and got this. But Level 27 is still unlocked.
Pls give me Level 27 from the Premium Pass.
Hello younggun1504 AL5BEETH ,
Thank you for sharing this issue.
The levels 27, 29 and 30 are currently not showing the green tick when completed. It is visual only and it doesn't impact the rewards.
We've passed on the green tick not showing issue to the team.
I have just purchased the current season pass but I have not been able to claim the packs from levels 27, 28 and 30.
When in the main menu I can see a yellow dot indicating I have rewards and when I enter the season pass rewards, but pressing either X or square on PlayStation to help see the rewards but it does nothing. There is also no green tick indicating that I have claimed the rewards.
Can you help?
Community ManagerHello ,
I've merged some posts here to avoid duplicate threads of the same issue. Please see the highlighted reply if you are missing the green tick for levels 27, 29 and 30.
Thank you.
It’s not a visual glitch. I tried using the claim all button after completing the last 4 levels. I was given the rivaldo card and one pack, but none of the others. There were premium rewards at levels 27 and 29 that do not show green check marks, and never showed in the store.
While trying to claim them, I could just keep claiming and choosing between the packs over and over again. They never appeared in the store. After closing the game, restarting the console, and also looking on the companion apps (both web and mobile) I have confirmed that the packs are still missing. This is completely unacceptable to those who spend actual money in the game.
Thanks so the response however my issue is less with the green tick but the fact that I am inable to claim those rewards from the menu. There is nothing in my store menu and the button to claim the rewards does nothing. Can you help?
J ai eu un problème avec le niveau 27 du pass aussi
