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GodThoss's avatar
GodThoss
Rising Newcomer
29 days ago

Re: I can't access the web app or companion app for my account

Hey guys,

I cannot access the web app (screenshot attached). Very weird as I played every version since fifa 15 haha and I pre ordered fc 26.

Could someone help me out on this matter?

Thanks,

 

1 Reply

  • ME7G0RE's avatar
    ME7G0RE
    Rising Veteran
    29 days ago

    It looks like you haven't played FC25 on that account. Have you switched platforms? You first need to log in on your PC or console and create an Ultimate Team. Only then can you use the web app.

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