Good news everyone
I finally talked to a pro (I won't reveal his name because he fears EA will ban him) and he has revealed everything we need to know
EA do not give one shining hit about players complaints
EA do indeed give content creators insider information to push the game
EA do indeed look away as their own pros break TOS because they are a paid advertising service
EA know full well the game is not fun but again, do not care because they still make money
Everything in the patch is a lie, nothing has been "fixed"
So its as we expected