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tofy108's avatar
tofy108
Seasoned Novice
29 days ago

The pack did not give what said in the description.

I  play FC26 in Japan and I  am Japanese.  I bought a promo pack.  It said 50 player 84 rated or higher.  But it did not give me what it suppose to be instead it was just like 50 rare gold player pack.  After a time, description of the pack was changed to more like what I actually get.  I might not spend 1500 coins if it was just rare gold pack.   I wish I get what I pay for.   I have the screenshot of the pack description before it was changed.  I also have videos showing what I got from the pack.  
 Please do something about it.  I wish I get what it said.  

2 Replies

  • cnaztyy's avatar
    cnaztyy
    Seasoned Newcomer
    16 days ago

    Same, I sent them a message and got no response... I have proof of the image too. This is actually very messed up of them to have false advertising 

  • I REPORTED A CASE ON CUSTOMER-CARE, AND THEY TOLD ME THAT I DIDN'T PURCHASED ANY PACKS, HOW IT'S EVEN POSSIBLE? SO EA JUST LOST HISTORY ON THAT DAY. AND AS I HEARD, THEY HAVE COMPENSATED THE WRONG PERSONS WHO PURCHASED WHEN THE BUG IS FIXED. IT'S RIDICULOS

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