Forum Discussion

XZdubz0711's avatar
XZdubz0711
Newcomer
1 month ago
Solved

Transfer banned and don’t know what for.

Went on holiday for a couple of weeks and let my friend keep my account up to date then when I got back he told me that I got transfer banned but I didn’t touch the game only he did.

  • Hey XZdubz0711​,

    Please keep in mind that we do not support account sharing, and you are responsible for any activity that takes place on your account. If someone else has access to the login details, I'd definitely suggest updating those so you're the only one with access. 

    As far as the transfer market ban, you can create an appeal here if you believe an action was placed on your account incorrectly. We're not able to review this on the forums, but you can keep an eye on your case history here after creating an appeal and our Terms of Service team will reach back out once they finish investigating the situation.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey XZdubz0711​,

    Please keep in mind that we do not support account sharing, and you are responsible for any activity that takes place on your account. If someone else has access to the login details, I'd definitely suggest updating those so you're the only one with access. 

    As far as the transfer market ban, you can create an appeal here if you believe an action was placed on your account incorrectly. We're not able to review this on the forums, but you can keep an eye on your case history here after creating an appeal and our Terms of Service team will reach back out once they finish investigating the situation.