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wildinstino's avatar
wildinstino
Rising Newcomer
1 month ago
Solved

Transfer Market unlocked in-game but still locked on FC Companion App

 

Hi everyone,

I’ve got a weird issue with FC 26 Ultimate Team and wanted to see if anyone else has had this.

On Xbox, I’ve fully unlocked the Transfer Market. I completed all required objectives and waited the 48-hour period. Everything works normally in-game — I can buy, sell, and use the Transfer Hub without any restrictions.

But on the FC Companion App, it still shows the Transfer Market as locked and tells me I need to unlock it. It doesn’t seem to be synced with my in-game progress.

Has anyone had this before?

If yes, did it fix itself after some time, or is there something else I need to do?

Thanks in advance.

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  • EA_Darko's avatar
    EA_Darko
    1 month ago

    Hey wildinstino​ it can be confusing, but unlocking access to the transfer market in-game does not always unlock the web and companion app.

    For the in-game market, you can find all the info here

    When it comes to the web and companion app, it is a little different as laid out here

    How long does it take to unlock the Transfer Market?

    Our advisors can't grant access to the EAS FC Transfer Market or tell you when you’ll get access. 

    How long it takes to unlock the Transfer Market is based on a few factors.

    • Your account history and if it’s in good standing from following the EAS FC rules.
    • The number of Ultimate Team™ accounts you’re using on the same device.
    • The number of active days you’ve played Ultimate Team™.
    • An active day is when you’ve played three full matches in Ultimate Team™ and logged in to the Web or Companion App within a calendar day, following UTC timezones, per Ultimate Team™ account.

    Playing more than three matches per day won’t increase your chances of unlocking the Transfer Market.

    Here are some examples of how many active days of playing it takes to get access to the Transfer Market. 

    • For an Ultimate Team™ account that’s in good standing, and is the only account that’s been created on or logged in to from a device, playing two active days will normally earn you access.
    • For an Ultimate Team™ account in good standing that’s not the only Ultimate Team™ account that’s been created on or logged in to from a device, it should take at least four active days to earn access. Depending on the number of Ultimate Team™ accounts used on a device, it could take longer.

    If you share your device with siblings or friends who also play Ultimate Team™, it may take more time for each Ultimate Team™ account to earn access

    Let me know if you need any further help.

    Darko

     

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey wildinstino​ it can be confusing, but unlocking access to the transfer market in-game does not always unlock the web and companion app.

    For the in-game market, you can find all the info here

    When it comes to the web and companion app, it is a little different as laid out here

    How long does it take to unlock the Transfer Market?

    Our advisors can't grant access to the EAS FC Transfer Market or tell you when you’ll get access. 

    How long it takes to unlock the Transfer Market is based on a few factors.

    • Your account history and if it’s in good standing from following the EAS FC rules.
    • The number of Ultimate Team™ accounts you’re using on the same device.
    • The number of active days you’ve played Ultimate Team™.
    • An active day is when you’ve played three full matches in Ultimate Team™ and logged in to the Web or Companion App within a calendar day, following UTC timezones, per Ultimate Team™ account.

    Playing more than three matches per day won’t increase your chances of unlocking the Transfer Market.

    Here are some examples of how many active days of playing it takes to get access to the Transfer Market. 

    • For an Ultimate Team™ account that’s in good standing, and is the only account that’s been created on or logged in to from a device, playing two active days will normally earn you access.
    • For an Ultimate Team™ account in good standing that’s not the only Ultimate Team™ account that’s been created on or logged in to from a device, it should take at least four active days to earn access. Depending on the number of Ultimate Team™ accounts used on a device, it could take longer.

    If you share your device with siblings or friends who also play Ultimate Team™, it may take more time for each Ultimate Team™ account to earn access

    Let me know if you need any further help.

    Darko

     

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