Forum Discussion

emirfghg23's avatar
emirfghg23
Newcomer
15 hours ago
Solved

Unfairly banned for trading with Mexican players for new event objective

I am absolutely appalled by the state of this game. I am a returning player. I stopped playing fifa around 21 and now because I had a friend join in on the hype and the low prices I decided to buy fc26 for the summer and build some UT teams for the World Cup. Everything was well until this morning when I woke up and logged in to get my rivals rewards and I saw there was a new game objective to complete with Mexican players. I decided to look around the transfer market for Mexicans and there weren’t much of them listed (I’m on PC). I started buying them for 200-700 coins and I noticed people were re listing for absurd amounts like 5-6-7 k and I went on to snipe many of them so I ended up with about 60-80 Mexican players that I re sold for 2.5-8 k coins and I got 300 k for about an hour. I felt very good with the strategy and so I left the game afterwards. 2 hours later I was hit with a ban and now I have appealed via the appeals section of the ban but I also wanted to ask here if this has happened to anybody else. I just want to try to enjoy this game for the World Cup and now because of an event that EA gave us I have been banned for just sniping Mexican players and swelling them on the market and making a profit. Hope this post here helps as well and thanks for any answers in advance. I also have some photos of the sales that I made! 

  • Hi there. Unfortunately, we're not able to help with bans over the EA Forums. The best I can advise is submitting a dispute with Terms of Service. Instructions for that can be found in this article. Thanks!

4 Replies

  • D-Duff_69's avatar
    D-Duff_69
    Seasoned Newcomer
    10 hours ago

    I have been banned unfairly from the market from day 1 of the Ligue 1 TOTS and I have yet to have any response to the appeal since then. All support leads to just waiting with no actual support and no viewable progress being made.
    Appealed, live chat, data request and forum post with no real escalation in the issue.
    You've done well to get a reply on your post from a community manager as I am still not got a reply on that at all.

  • There seems to be a ban wave in the game; I think EA bots are banning people in the wrong places, and nobody is doing anything about it. My appeals are being rejected, and I keep getting the same bot responses.

  • emirfghg23's avatar
    emirfghg23
    Newcomer
    13 hours ago

    Look, I have bought the game, bought a season pass, and invested time in it. The fact that you cannot help here doesn’t change the fact that I have to wait for my account to be unbanned for a unknown amount of time due to an in game factor that was readily available and accessible to everybody. I know you personally have no fault at this but, the issue is not solved so I think it is best to leave it unsolved and raise the awareness for such absurd issues. Thank you for the help nonetheless. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    14 hours ago

    Hi there. Unfortunately, we're not able to help with bans over the EA Forums. The best I can advise is submitting a dispute with Terms of Service. Instructions for that can be found in this article. Thanks!