Forum Discussion

melom27's avatar
melom27
Rising Newcomer
2 days ago

Web app transfer temporarily locked

Hello,

Bought a card at the lowest price when market crashed, sold it for average price later and was transfer locked on web app. (play more in-game to get it back). There is no penalty history to appeal it, no third-party bots or automations were involved and it was normal trading for profit. Where can I request to check my transfer logs and see not any kind of bots are involved and system wrongfully flagged my account. Thank you.

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    15 hours ago

    Hey melom27​ would you be able to grab us a screenshot of the error that you are seeing?

    This can help us pinpoint the cause of an issue.

    Darko