Ea refuse to unban me
A ban wave about a month ago, banned me from ea on this account. I play on console so i dont even know how i can cheat and they keep saying that i cheated. I preordered fc27 aswell before i got banned then i didnt get unbanned now i cant get my pre order rewards. It’s ridiculous. I ask for evidence or a summary of what i did and i get the same automated response. Any help?
Hey Hel0-____-_HELL0,
Unfortunately, the exact behaviour that triggered the account action isn't disclosed as a preventive measure against bad actors who may use it to circumvent detection.
In the meantime, if you feel that an action was placed on your account incorrectly, you'll need to continue following these steps to create an appeal so our Terms of Service team can take another look. They'll have the right tools and records to review this for you, as we're unable to make any changes or escalate appeals here on the forums. And as long as they haven't reached out saying they consider the case to be closed or their decision final, you should still have the opportunity to appeal
Once you create the appeal, please keep an eye on your case history page, and the ToS team will reach out via email once that review is complete. Thanks!
