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RollsyyyBoyyy23's avatar
RollsyyyBoyyy23
New Novice
8 days ago
Solved

Missing coins

I have been logged out of my ea gc account since 1pm this afternoon, I have re logged on at around 20.30/20.40 to see what came out on fc27 6pm drop and when I left I had 1.2/1.3 million coins. I now...
discussion
  • EA_cuervo's avatar
    EA_cuervo
    6 days ago

    Hey there, I’m sorry to hear that you're missing coins. I can understand how concerning that is, especially when you weren’t playing during that time.

    Please take a look at the EA Help article for missing EA FC content and follow the troubleshooting steps provided there: https://help.ea.com/en/articles/ea-sports-fc/missing-fc-items/

    If you’re still unable to locate the missing coins, the article also includes instructions on how to contact the EA Help support team so they can look into the account with you.

    If you’re having trouble getting in touch with EA Help, let us know what happens when you try, and we can help point you in the right direction.

RollsyyyBoyyy23's avatar
RollsyyyBoyyy23
New Novice
6 days ago

I have tried the trouble shooting steps. Doesn’t work. I’ve tried getting in contact with an advisor and it says that this is not something an advisor deals with. Really poor. I need help urgently

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
4 days ago

You should be able to get in touch with an advisor for missing content issues. Where exactly are you getting stuck when trying to contact EA Help?

  • RollsyyyBoyyy23's avatar
    RollsyyyBoyyy23
    New Novice
    2 days ago

    I put in the information regarding what I need help with. It takes me to the next page where I’m meant to get in touch with an advisor and then it says “this is not something an advisor can help with, please look at our community discussions and forums” and these are completely useless to what I need. It’s not good enough. I’ve spent a lot of money on this game which is my choice yes. But to have stuff missing and it be nearly a week later with no resolution is a joke.

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