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sabex9's avatar
sabex9
Newcomer
10 hours ago
Solved

received code but doesnt show up in library

I received my EA SPORTS FC 27 Closed Beta invite and redeemed my Steam code successfully. When I go to my Steam Account Details > "View licenses and product key activations," the license shows up as:

"4 Aug, 2026 — EA SPORTS FC™ 27 Closed Beta — Retail"

However, the game does not appear anywhere in my Steam Library. I have tried the following:

  • Restarting Steam
  • Signing out and signing back in
  • Reinstalling Steam (kept steamapps and userdata folders)
  • Checking library filters (unchecked "Ready to Play" filter, checked Tools)
  • Checking View > Hidden Games
  • Searching for "FC 27", "Closed Beta", and "Playtest" in the library search bar
  • Checking the EA App

The game tile still does not show up in either Steam or the EA App.

My Steam account is linked to my EA account, and I am using the same email address that received the beta invite.

Is pre-loading not available yet before the August 5 start date? Or is there something else I need to do to get the download to appear?

Platform: PC (Steam)

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