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weongfulban's avatar
weongfulban
New Novice
5 days ago
Solved

Wrongfully banned

I have received a ban on my account for a name that another person uses as their ingame name. "Under GDPR guidelines regarding data accuracy and automated processing, I am formally disputing a penalt...
  • EA_QueenBee's avatar
    5 days ago

    Hey weongfulban​,

    Unfortunately we can't help with bans here on the forums. It's good to hear that you've already reached out to our terms of service teams, as they're ones who can take a look into this for you, but we can't overrule their decisions. If they decide that the ban was justified, then it's likely that it will stay on your account.