Forum Discussion

bearsaregreat23's avatar
2 days ago

Can’t connect to servers despite having wifi

For the last 4 days I haven’t been able to connect to the servers but I can play any other game no problem, website takes you in circles and doesn’t offer any actual human contact so getting nowhere, literally what do I do

9 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there,

    Let's see if a thorough power cycle of your equipment will help. Please try these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again


    Let me know what happens. Thanks!

  • Bthorpe52's avatar
    Bthorpe52
    Seasoned Traveler
    2 days ago

    Doesn't work. This happened last year as well a large thread on it. Multiple people in the southwest reporting the issue. EA_Aljo​ 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Does it work if you switch to a wire?

  • Bthorpe52's avatar
    Bthorpe52
    Seasoned Traveler
    2 days ago

    Doesn't work with wifi or wired. Can connect to madden ultimate team, nhl ultimate team. Not Fc. Its the exact same.issue from this thread. 

     

    https://forums.ea.com/discussions/fc-26-technical-issues-en/connecting-to-ultimate-team-is-not-possible-in-arizona-texas-and-mexico/12596743

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    I wasn't aware that those of you in Arizona were not able to connect. You can keep an eye on the thread you mentioned for updates.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Are you located in Arizona by chance?

  • BadgerKit's avatar
    BadgerKit
    Seasoned Newcomer
    2 days ago

    I’m in Texas and am also have him issues connecting with the server (only on fc27)

  • Bubbath's avatar
    Bubbath
    Seasoned Newcomer
    2 days ago

    I am an AZ and am having the same problem, I put a larger reply below