Technical Escalation: 4-Year Severe Input Delay & Account Routing Fault
To EA Answers HQ Moderation & Technical Team, I am opening this official case regarding a persistent 4-year gameplay issue involving severe input delay across menus and matches in EA Sports FC on Xbox Series S, affecting my accounts: HelloYOU54 and Dex0704. Technical Evidence: Optimal Network Connection: My official EA Connection Quality Reports consistently score 91-94/100 on a stable Ethernet setup, proving my local ISP, ping, and home network are completely stable. The issue is strictly server-side routing/infrastructure. Account-Level Persistence: The same severe response lag occurs identically across both accounts, indicating a backend account routing/flagging glitch on your servers. I request a formal escalation to the network engineering team for a backend account reset and routing review. Gamertags / EA IDs: HelloYOU54 | Dex0704 Platform: Xbox Series SRidiculous ping on FC27 online
I’m playing on an Xbox Series X and randomly my ping shoots up to around 2,000 ms for 2–3 seconds. The entire game freezes, then suddenly goes back to normal without disconnecting me. My internet seems fine on other games. Is anyone else having this issue? This is really starting to annoy me now, this issue has basically made the game unplayable for me. I did not pay 70 for this.
Carrer mode gameplay is glitching
I play on an Xbox Series S When I started my manager career save, I played normally throughout the season; I was enjoying the game when suddenly, after 0.1 seconds of stuttering, the game slowed down. The players are sluggish, their reactions are delayed, and both the players and the ball are glitching. In every other career save, this happens in the very first match I play. It’s completely impossible to play like this – everything’s broken. Physics ceases to exist. I’m playing with realistic gameplay, with minor adjustments – for example, I’ve reduced the inaccuracy of ball control and lowered the frequency of injuries. Even when I switch the sliders to ‘competitive’, the reactions and interactions with the ball and the players are glitchy and unnatural. The game looks like total chaos. I uninstalled the game five times and reinstalled it, but it didn’t help at allCan't connect to EA online servers
Can't connect to any online game mode! So can't play the game!!!! I have tried to sign into a different Xbox account, Tried a mobile hotspot, Removed the game and reinstall, Removed game files and repopulate Cleared the alternative MAC address, I can play Fortnite and rocket league so this seems to be only related to playing online FC27. I have also tried to sign in on the web app and another Xbox, both were successful. I have tried both the normal and XS version of the game. PLEASE HELP!!!!!