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x_thomassss_x's avatar
x_thomassss_x
Rising Newcomer
13 days ago

Can't access the grounds, saying failed to create avatar

Everytime I try to access the grounds from main menu I get a 'failed to load avatar, returning to main menu' message , I backed out of game mid customisation and now met with that message. I have del...
the grounds
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
11 days ago

Hey, folks

We wanted to gather some information from you to pass along to the team so that they can review on their end.

  • EA ID:
  • Steam ID
  • Platform:
  • If console, which console generation do you have? 
  • What is your Gamertag/PSN ID? 
  • Date/time issue occurred?
  • Any screenshots of the error in-game!


Thanks

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