Dear EA FC team,
My ping was a consistent 10 ms and now all of a sudden im being rerouted to southern europe on a 80-100ms for a reason i cannot fathom to understand. This was the exact reason why myself and a huge amount of ea fc players decided not to play last year because it is unbearable.
Please fix this issue and reroute us back to Tel Aviv and don't make our lives miserable. If there is anything I can do to help with your investigation, please let me know.
I’m experiencing exactly the same issue with Zain Fiber in Amman, Jordan, on PS5.
I was consistently getting 6–8 ms ping on Middle East 1 servers, but over the past few days, my ping has suddenly increased to 70–80 ms, and I now appear to be connecting to West European servers.
I’ve already contacted Zain, and they claim there are no issues on their end. However, multiple Zain Fiber customers are reporting the exact same problem, while players using VTEL in Jordan are reportedly still getting around 6 ms.
This strongly suggests a routing, peering, or EA server-selection issue specifically affecting Zain customers.
EA, could you please escalate this to your network engineering team and investigate why Zain Jordan players are no longer connecting to the same low-latency Middle East servers?
This is clearly not an isolated connection issue, and restarting routers or changing DNS settings will not address the underlying problem.
We would appreciate an official response and investigation rather than generic troubleshooting instructions.
I am experiencing exactly the same issue in Jordan on Zain Fiber.
My ping in FC 27 Ultimate Team was consistently around 8 ms, but it suddenly increased to around 60–66 ms after severe speed lag started. The ping has remained high since then.
Other Zain Fiber users in Jordan are reporting the same problem, while players using other ISPs, such as Vital and JCS, reportedly still get around 8 ms.
This makes me suspect a possible routing issue or a change in matchmaking region/game data center selection affecting Zain users in Jordan.
Please investigate this issue. It seems to be affecting multiple players, not just one connection.
Buonasera a tutti, io sto avendo problemi con gamplay di ultimate team il gioco va a scatti ho provato a riavviare mio modem e ad fare test e giocare ad altri giochi e non ci sono alcuni problemi di connessione, a da oggi che ho questi problema e non so se ce l’ho solo io qualcuno può aiutarmi?
Same issue!!!
