Forum Discussion
Important update regarding this issue:
I have now tested multiple games that should be included with my active EA Play Pro subscription.
- EA SPORTS FC 27 – “You don't have access”
- Madden NFL 27 – same issue
- College Football 27 – same issue
This confirms that the problem is not specific to EA SPORTS FC 27. My EA Play Pro subscription shows as active, but my account appears to have no access to EA Play Pro games.
I have already cleared the EA app cache, logged out and back in, restarted my PC, completely uninstalled and reinstalled the EA app, and tested multiple EA Play Pro games. The problem remains unchanged.
Please escalate this as an account-level EA Play Pro entitlement issue and check/reapply the EA Play Pro entitlements on my EA account.
Reinstalling the EA app or clearing the cache again will not resolve this, as the same entitlement error occurs across multiple EA Play Pro games.