Important update: I have now confirmed that this is an account-specific issue.
I created a completely new EA account on the exact same PC and used the same EA app/installation. EA Play Pro games work correctly on the new account and I can download EA SPORTS FC 27 without the “You don't have access” error.
When I switch back to my original EA account, the issue immediately returns and I cannot access EA Play Pro games.
This confirms that the issue is not caused by my PC, Windows installation, network, EA app installation or FC 27 itself. The issue is specific to the entitlements/licenses on my original EA account.
Please escalate this case and investigate/reset the EA Play Pro entitlements on my original account.
EA Error Reporter ID:
b1ceaf2c-b584-48ad-9442-1d83d6e8923c
