Forum Discussion

skunkvole's avatar
skunkvole
Rising Newcomer
7 hours ago

FC 27 Points

Hello, i wanted to ask, my brother who is 4 years old bought ea fc 27 points on my account. because my card is saved on my steam it was no problem to insta buy it. and my question is, is there any way i can get my money back, unfortunately he spent the points too. I contacted support too but i got no answer so im asking here nicely. Would  be happy if admin answered me and helped me if there is chance. 
Have a good day.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hi there. Normally, there are no refunds when someone spends money on your account. Your account security is up to you so I recommend locking it down better so they can't log in to it. You can find more information in this article that details our refund policy. Thanks!