FC 27 – Unstable Connection, Packet Loss and Speed-Up Lag Since November 6
Hello EA Support, Since November 6, 2026, I have been experiencing severe connection issues in EA SPORTS FC 27 on PC. During online matches, the "Unstable Connection" warning frequently appears. The game freezes for a few seconds and then suddenly speeds up, making it extremely difficult to play. Before November 6, my connection was excellent and the game was running smoothly. My setup: Platform: PC ISP: Turkcell Superonline (Turkey) Connection: Wired Ethernet Internet speed: 500 Mbps EA Connection Quality Report: November 5 (before the problem): Connection scores: 98–99/100 Ping: 13–14 ms Jitter: 0.37–1.02 ms Packet loss: Approximately 0% November 6 (after the problem started): Connection scores: 64–83/100 Ping: 18–28 ms Jitter: Up to 13.85 ms Packet loss: Up to 0.47% Network troubleshooting: I tested my connection using Windows PowerShell: Local gateway: Below 1 ms, no packet loss in the short test 200-packet ping test to 1.1.1.1: 0% packet loss, 50 ms average ping, 96 ms maximum ping The issue started suddenly without any changes to my network setup. Could the EA team please investigate possible server-side problems or routing issues between Turkcell Superonline and EA SPORTS FC 27 servers? I have attached screenshots from EA's official Connection Quality Report showing the sudden deterioration. Is anyone else experiencing the same issue? Thank you.Can't launch the game
It has been a week now since I've been able to even launch the game. 1 week ago I was able to play the game just fine and then suddenly after I closed the game due to connection issues I haven't been able to launch the game since. I have tried many different troubleshooting steps such as: Factory reset my pc twice reinstalled the game 8 times uninstalled and reinstalled the EA Javelin anticheat disabled my antivirus, disabled all overlays cleared the download cache redownloaded the game through steam and ea seperately used the ipconfigs that an advisor told me to try ended certain tasks in my task manager that the ea advisor told me to try clean booted my computer, deleted ".dlf" files per the ea advisor repaired the game files verified the game files and would get the message "3 files failed to validate and will be reacquired," moved the "license" folder to desktop clean booted my pc reinstalled the certificates for the EA apps uninstalled all other anticheats and games Tried to run the game in offline mode Tried to run the game on 2 other PCs Tried to run the game on a different network Tried unplugging all peripherals updated all of my drivers Please help. Based all of the troubleshooting steps I've done, I believe this is something on EA's end. I have tried to talk to multiple EA advisors and been trying to look to see if other people in the forums have the same problem (there seem to be quite a few), but there has been no post or message about if this problem is even being looked at.
The Grounds
Title: Visual corruption in the Ground (Store sign and side or ceiling lights). Hi EA, in the grounds the “The Grounds store)” sign text and side lights also in the grounds gameplay matches show distorted/corrupted colors textures, as the image is melting. Screenshots attached. Steps I already tried : clearing the shaders cache, repaired game files, clean-installed the latest GPU driver, disabled overlays PC specifications: GPU: NVIDIA RTX 5060 Ti Driver: 621.14 Windows: 11
Custom Tactics Bug – Player Positions Keep Resetting After Saving
I honestly don't know what else to do about this issue. FC 27 has received another update, but the custom tactics bug I have repeatedly reported is still not fixed. Only one of my saved tactics keeps the players in their correct positions. With every other tactic, even if I manually correct all the player positions and save the changes, as soon as I leave the tactics screen and return to it, the positions get messed up again. This makes the other saved tactics practically unusable, especially during online matches, where there is very limited time to make adjustments. I have reported this issue multiple times, including during the Beta, and it is extremely frustrating that it still hasn't been addressed. If this issue cannot be fixed, please at least let us know clearly. We need to know whether a fix is actually being worked on or whether we should find our own workaround. We shouldn't have to keep wasting time correcting the same player positions over and over again. Please provide a clear response and take this issue seriously.Ea fc 27 crashing
While playing EA FC 27, I get an error that crashes the game. My graphics card is a Radeon RX 7800 XT. This problem doesn't happen in any other games. I've updated my drivers multiple times and also tried installing older versions. After installing driver version 25.10.2, the game worked fine for a while, but after about a week, the crashes started happening again and became even more frequent. Has anyone had the same problem and managed to fix it?FC 27 PC – Sudden Stuttering, FPS Drops and Slow-Motion Issues
I’ve been experiencing serious performance issues with FC 27 for around two weeks. The game used to run perfectly fine, but suddenly I started getting random FPS drops, stuttering, and slow-motion followed by speed-up during online matches. The issue became more noticeable after I deleted my FC 27 settings. Problems: Online Ultimate Team: Random stuttering and slow-motion/speed-up. Offline Kick-Off: FPS drops without the slow-motion effect. FPS occasionally drops from 130 to 30 or lower. Lowering resolution from 1440p to 1080p improved performance but didn’t completely fix it. Other games have occasional FPS drops, but FC 27 is much worse. PC Specs: Ryzen 7 3700X, RTX 3070, 32GB RAM, Windows 10, 2K 240Hz monitor, Ethernet. Troubleshooting I’ve tried: Reinstalled NVIDIA drivers and updated Windows. Switched between Fullscreen and Borderless. Tested 120Hz and 240Hz refresh rates. Lowered resolution to 1080p. Checked CPU/GPU temperatures and usage (normal). Checked RAM usage and XMP settings. Ran Windows Memory Diagnostic. Tested internet stability, ping, and packet loss. Checked EA Connection Quality Report (97/100, 24ms average ping). Monitored FPS using Steam’s overlay. Checked background applications. I’ve also tried contacting EA Support, but their bot keeps redirecting me to articles without letting me speak to an actual agent. I’ve spent almost two weeks troubleshooting this issue without finding a permanent solution. Has anyone experienced the same problem or found a fix? Could this be related to EA AntiCheat or a recent update?
About the latency/routing issue in FC 27
I want to raise an issue that many players from Southern and Eastern Europe have already experienced in FC 26 — and I am concerned that we are going to see exactly the same situation in FC 27. In FC 26, players reported a significant deterioration in latency and gameplay quality after the July 29th server maintenance. The issue was particularly noticeable for players in Romania, Ukraine and other parts of Eastern/Southeastern Europe. This is not simply a case of having a “bad internet connection”. In the existing FC 26 thread, EA Community Manager Darko confirmed that the issue had been raised with the team and was being investigated. However, almost two months later, we still have no clear explanation, no technical details and, most importantly, no indication of when or how the issue will actually be resolved. The thread is still active, and players are continuing to report the same problem: https://forums.ea.com/discussions/fc-26-technical-issues-en/severe-latency-degradation-in-romania-after-july-29th-maintenance/13610423 I have also posted several times in that thread, asking a very simple question: What are players supposed to do if they live far away from the servers or are affected by poor regional routing? Are we expected to solve the problem ourselves by paying for third-party connection-routing services such as GearUP, WTFast, ExitLag, Surfshark or similar services — on top of already paying for the game and online services? In my own case, using an alternative routing service can significantly improve the route and gameplay experience. That is important evidence that the problem is not necessarily my local connection or hardware. The difference can be the route used to reach EA's infrastructure. I don't think the solution should be that players in Eastern or Southern Europe have to pay an additional monthly subscription to third-party services just to get a reasonable gameplay experience. Players who live close to EA data centers can often get 10–20 ms connections. Players who are geographically farther away obviously cannot expect identical latency. But there is a very important difference between naturally higher latency because of distance and unnecessarily poor routing to the available EA servers. This is exactly what I am asking EA to clarify for FC 27: Has the routing/matchmaking issue affecting parts of Eastern and Southern Europe actually been identified? Has anything been changed in FC 27 to prevent the same problem from happening again? How does EA handle players who are geographically distant from the available data centers? Are there plans to improve regional routing or matchmaking server selection? And most importantly: will EA provide an actual technical explanation and update to the affected community? We are not asking for impossible 10 ms ping from every country. We are asking for a fair and technically reasonable connection to the servers available to us. Please don't let FC 27 repeat the same situation we experienced in FC 26. Eastern and Southern European players deserve an answer before this becomes another year-long problem. upd: I’ve seen several threads on the forum about a similar issue from various regions, not just Europe.Title: FC 27 Ultimate Team Keeps Disconnecting – EA PLEASE HELP!
Hello EA Team, Since the latest FC 27 update, I keep getting disconnected from Ultimate Team every few minutes, even in the menu. My internet works perfectly. I have tried reinstalling the game, changing DNS, clearing cache and many other fixes. Nothing helps. I play on PC through Steam. Could an EA Community Manager please investigate this issue? I have been unable to play for over a week. Thank you!Very important Pls read it carefully bug with R1 sprint instead R2
This is became like a night mare i can’t play the game tell me how can i play the game of if i m only for people move with arrows not analogs I been using arrows for 7 years can’t change it pls fix it using R1 as sprint from 7-8 years !!! Plssssssss try this plssss read my msg try swap R2 with R1 to be R1 as sprint when u swap a bottom all functions on this bottom should move to other bottom not half !!!! the new tigger run from behind is R1 +L1 +x if I sprint with R1 instead R 2 Cos I swapped the R1 to sprint instead of R2 then this tigger run from behind should be R2+L1 +x I can’t do the normal one two if I m sprinting with R1 cos the normal one two while me sprinting is R1+L1+x istead normal one two it’s run from behind my player pls try to do one two while R1 is the sprint and don’t move ur hand from R1 as I wana do the one two while sprinting like all previous versions !!! U will find the player go to the other player I passed to and run from behind him plsssss fix it i can do normsl one two how can I play without one two !!! Just do that R1 as sprint keep holding R1 sprinting while sane time making normal one two U will find it’s doing running from player back since we moved the functions of R1 to R2 the runs from behind should move to r2 too !!!!! Like all previous versions
