FC27 Does Not Work!

Hi, 

So here we go again if you haven't read my post before about this game not working... Let's just say it's awful and Consoles shouldn't be selling it! 

Yet again the music has come on and I can't get it go off and yes the controllers are working at the meantime but only a matter of time that stops functioning too. 

£100 wasted on this stupid game and I'm not getting a refund when is anything going to be justified here when is this going to stop? 

The game simply isn't working...