Forum Discussion

s4ko_1's avatar
s4ko_1
New Novice
1 day ago

Freezing and crashing in menus.

Game froze and crashed while I hovered over the club section in the menus. 

4 Replies

  • EA_QueenBee​ ..... There are numerous issues reported for this game crashing all of the time when cycling through menu's, in particular clubs and gallery and evolutions. Particularly terrible user experience for PS5 users yet despite this being reported over and over since it first happened with FC26, EA has continued to ignore us (and our comments) so would appreciate it if you get that issue flagged up again as the other staff/moderators seem intent on ignoring us.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    14 hours ago

    s4ko_1​,

    Gotcha, thank you for the extra info! Could you go to your team in the companion/web app and delete your current squad? Not the players themselves. Just the squad. Let me know if that helps!

  • s4ko_1's avatar
    s4ko_1
    New Novice
    1 day ago

    This is a relatively new issue. It keeps occurring every time I hover over the clubs section in Ultimate team. The game just freezes and nothing else happens after. So far its only happening when I go over the clubs section to display  my team.    

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey s4ko_1​,

    Does the game keep crashing when you hover over the clubs section, or was it a once off occurence? Do you get any errors when the game crashes, and if so, what do they say?

    If you could describe the issue a little more, that would be fantastic.