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Joris9_13's avatar
Joris9_13
Seasoned Newcomer
2 days ago

Game won't start

Can anyone help me understand why the game won't launch? Tried all the suggested fixes and chat (which wasn't helpful at all...)...

4 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey there,

    Thanks for including the screenshots! These typically indicate an issue with Windows failing to read/write a necessary system file, generally some conflict with a process and the anticheat.

    If you're on EA app try the Manage > Repair option just to check for any corrupted files in the game itself, if you haven't already. If you're on Steam that's the Verify Integrity option instead. It may also be worth reinstalling Javelin itself to make sure it's not missing anything that might be contributing to this issue. Steps for that can be found below.

    How to install and troubleshoot EA Javelin anticheat on PC

    If you're still having the same issue after that point, I'd try a clean boot of your system to temporarily disable all non-essential programs and system processes to help narrow down what else might be contributing to this happening.

  • I have the same issue and posted about it. Done all the fixes that is mentioned and it still would not launch the game through Steam or EA app... 

  • Joris9_13's avatar
    Joris9_13
    Seasoned Newcomer
    1 day ago

    I've done and validated the following:

    • Secure Boot
    • TPM
    • UEFI
    • GPT
    • NVIDIA driver
    • FC 27 repair
    • Anticheat reinstallation
    • windows SFC repair
    • DISM repair
    • WMIC status ok
    • storage by far sufficient
    • graphic card comptatible
    • CPU conform

    Now I give up but the game doesn't appear in the list of games that can be refunded. How can I proceed?

  • Paynne14's avatar
    Paynne14
    New Novice
    6 hours ago

    I have done the same things. it would work but when i close the game out and try to play again its back to not launching correctly.. its got something to do with the ANTI Cheat Javelin.... I cant get a refund either.. this is ridiculous since its on EA end and they wont respond or give you any update about it.