!!!!

Hello EA Team,

I am writing to formally report a serious and persistent gameplay responsiveness issue in EA SPORTS FC 27 on PlayStation 5.

The game has become almost completely unplayable in Division Rivals and Champions due to severe input delay and extremely sluggish gameplay.

The issues I experience in almost every online match include:

• Players feel extremely heavy, slow and unable to accelerate properly.
• Passing commands are registered with noticeable delay.
• Player switching is delayed, making defending extremely difficult.
• Players are extremely slow to turn and change direction, even when using highly agile players.
• I consistently lose physical challenges, rebounds and loose-ball situations.
• Defensive players react too slowly, even when I anticipate my opponent’s movements correctly.
• The entire gameplay feels like it is running in slow motion.

My setup:

• Platform: PlayStation 5
• Internet provider: Orange Romania
• Connection: Wired Ethernet (LAN)
• Router: Orange Livebox 7 Essential
• NAT Type: 2
• Typical in-game ping: approximately 24–28 ms

What makes this particularly frustrating is that my internet connection appears stable and the displayed ping is relatively low. However, the actual gameplay responsiveness is extremely poor.

This does not feel like a normal connection issue. It feels like a deeper online gameplay responsiveness, server synchronization or input processing problem.

I would like EA to investigate whether there are ongoing server-side issues, matchmaking problems or network synchronization problems affecting PlayStation 5 players, particularly in Division Rivals and Champions.

I expect EA to provide clear answers to the following questions:

1. Is EA aware of the widespread gameplay responsiveness and input delay complaints?
2. Have recent title updates or server-side changes negatively affected online gameplay?
3. Why can players experience such severe input delay despite having a stable connection and relatively low ping?
4. Is the technical team actively investigating these issues?
5. When can players realistically expect a permanent solution?

A final message to EA:

If these issues are not properly investigated and resolved, I will seriously consider stopping playing EA SPORTS FC 27 altogether. I also represent a community of over 200,000 people, and the frustration surrounding the current state of the game is becoming increasingly difficult to ignore.

I want EA to understand that this is not simply one frustrated player’s complaint. A poor and inconsistent online gameplay experience risks driving away dedicated players and entire communities.

We invest our time, money and passion into this franchise, and we deserve a fair, responsive and enjoyable competitive experience. If these problems continue to be ignored, I will reconsider my involvement with EA SPORTS FC, and I believe many members of my community may make the same decision.

EA should not underestimate the consequences of losing the trust of its players and large gaming communities.

I expect a meaningful technical response rather than generic recommendations to restart routers or check internet connections.

Thank you.