High ping

Please i need help

Subject: EA SPORTS FC 27 – Severe Ping Spikes and Online Gameplay Lag

Hello EA Support,

I am experiencing a serious connection problem in EA SPORTS FC 27 on PS5.

At the beginning of almost every online match, my ping spikes to 400–800 ms for around 20–30 seconds, causing severe lag and an unstable connection. The ping later settles at around 45–48 ms, but the gameplay still feels slightly delayed.

I use a fiber internet connection with WE in Egypt. I have already tried a wired LAN connection, changing DNS settings, restarting my router and PS5, and reconnecting the LAN cable. The issue persists.

Other online activities work normally, and the problem appears to be specific to FC 27.

Please investigate whether this issue is related to EA FC 27 servers, routing, or matchmaking in my region.

Thank you.