[PS5] Performance degradation after 3-4 Kick Off matches - FC 26 / FC 27

Hello,

I would like to report a reproducible performance issue affecting EA Sports FC 27 on PlayStation 5. We have also experienced the same issue in EA Sports FC 26.

We operate a gaming lounge with multiple PS5 consoles, which has allowed us to reproduce this issue on different consoles.

EA Sports FC initially runs perfectly normally. However, after approximately 3-4 consecutive matches in Kick Off / Quick Play mode, the game begins to stutter and freeze during gameplay.

The problem does not depend on the teams being used or on the Restart Match function.

We have tested both scenarios: restarting matches with the same teams and returning to team selection and playing new matches with different teams. The result is the same. After approximately 3-4 matches during the same FC application session, performance begins to degrade.

Restarting the PS5 is NOT required.

If we completely close EA Sports FC from the PS5 home screen and immediately launch the game again, performance returns to normal.

After another approximately 3-4 matches, the problem appears again.

Platform: PlayStation 5

Game: EA Sports FC 27

Also experienced in: EA Sports FC 26

Mode: Kick Off / Quick Play / Local Matches

Issue appears after: Approximately 3-4 consecutive matches

Same or different teams: No difference

Restart Match or new match: No difference

Affected consoles: Multiple different PS5 consoles

Restarting PS5 required: No

Restarting FC application: Immediately fixes the problem

The consoles are clean and properly ventilated, and overheating does not appear to be involved.

STEPS TO REPRODUCE

1. Completely close EA Sports FC.

2. Launch the game on PS5.

3. Enter Kick Off / Quick Play.

4. Play approximately 3-4 consecutive local matches.

5. Matches can use the same teams or different teams. Restart Match can be used or you can return to team selection and start another match.

6. After approximately 3-4 matches, gameplay begins to stutter and freeze and becomes noticeably less smooth.

7. Completely close EA Sports FC from the PS5 home screen.

8. Immediately launch FC again.

9. Enter Kick Off / Quick Play again.

10. Gameplay is immediately smooth again.

11. After another approximately 3-4 matches, the problem returns.

EXPECTED RESULT

Performance should remain consistent regardless of the number of consecutive Kick Off matches played during the same application session.

ACTUAL RESULT

Performance degrades after approximately 3-4 consecutive matches. Changing teams or avoiding Restart Match does not prevent the issue.

Completely closing and reopening EA Sports FC immediately restores normal performance.

Because restarting only the game application completely restores performance while restarting the PS5 is unnecessary, this may indicate that some game resources are accumulating between matches during the same application session.

We cannot confirm the technical cause, but the issue is consistently reproducible on multiple PS5 consoles.

We operate multiple PS5 consoles and can provide additional testing, video recordings, exact match counts, PS5 hardware revisions, system software versions and other reproduction data if required.

Please forward this report to the EA Sports FC development / QA team for investigation.

Thank you.