Refund

Hello

I bought myself the game on last tuesday and won the giveaway for the key like a day later. When I tried to refund the first time, it just showed me that the servers are overflown. Also there werent any games shown in refund tool.

Exactly the same thing have occured every single day. 

How can I even ask for a refund when I can’t even ask it before pre-release date..