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Netero101's avatar
Netero101
Rising Newcomer
1 day ago
Solved

Unable to play FC 27 due to "Someone else is playing on your account" error

Hello EA / PlayStation Support, I am experiencing an issue where FC 27 kicks me out with the error message 'Someone else is currently playing on your account', even though I am the only one using it right now. Could you please help me troubleshoot or reset active sessions?

playstation
  • EA_LunardustCat's avatar
    EA_LunardustCat
    1 day ago

    Hi there,

    I can imagine how confusing it must be to see this error when you're the only one playing.

    Could you please try the following steps?

    1. Log in to your EA Account settings and go to Security and Privacy > Trusted Devices.
    2. Review the list of trusted devices and remove any devices you no longer use or don't recognize.
    3. Make sure you're signed out of your EA Account on any other devices, then try launching FC 27 again.

    I'd also recommend following our EA Account Security Guide to help protect your account.

    Thanks, and let us know how it goes!

1 Reply

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there,

    I can imagine how confusing it must be to see this error when you're the only one playing.

    Could you please try the following steps?

    1. Log in to your EA Account settings and go to Security and Privacy > Trusted Devices.
    2. Review the list of trusted devices and remove any devices you no longer use or don't recognize.
    3. Make sure you're signed out of your EA Account on any other devices, then try launching FC 27 again.

    I'd also recommend following our EA Account Security Guide to help protect your account.

    Thanks, and let us know how it goes!

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