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turbosmith1998's avatar
turbosmith1998
Seasoned Newcomer
1 day ago
Solved

1 month no response

I created a support ticket as i got unrightfully transfer banned, this was on october 2nd i still haven’t even had a single response or update. tried contacting support again and they told me there’s nothing they can do any help would be greatly appreciated 

  • turbosmith1998​ 

    If you have correctly appealed the ban as detailed at the following link, we will need you to wait for a response there. Unfortunately, ban appeals are not handled via the forums. There may be a backlog currently which would explain the delay. 

    How do I appeal a ban

    Thank you. EA_Barry. 

4 Replies

  • MITCHELLrocks2's avatar
    MITCHELLrocks2
    Seasoned Newcomer
    1 day ago

    ive had 1 million coins stolen today from coin sellers from my account what did you get transfer banned for 

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 day ago

    turbosmith1998​ 

    If you have correctly appealed the ban as detailed at the following link, we will need you to wait for a response there. Unfortunately, ban appeals are not handled via the forums. There may be a backlog currently which would explain the delay. 

    How do I appeal a ban

    Thank you. EA_Barry. 

  • turbosmith1998's avatar
    turbosmith1998
    Seasoned Newcomer
    18 hours ago

    i got banned last month for “transferring coins” but i was genuinely flipping silver cards for the gallery so i have no idea why i was flagged only made like 60k profit wasn’t anything crazy

  • MITCHELLrocks2's avatar
    MITCHELLrocks2
    Seasoned Newcomer
    18 hours ago

    im 100 percent getting banned I had 1 million coins sent from my account