Forum Discussion
5 Replies
- EA_QueenBee6 days ago
Community Manager
I can link you to their support site. In the future, I'd double check what platform you're buying FC points for.
- diyzy146 days agoNew Novice
Are u jokinb , is there a link u can send for me to contact them
- EA_QueenBee6 days ago
Community Manager
Ah, I think I found the issue. If you had to redeem your code on the EA app, then it seems that you've bought a code for PC. Unfortunately it isn't possible to transfer points between platforms; you may need to reach out to Amazon to try and get a PlayStation code instead.
- diyzy146 days agoNew Novice
Hi there , no it says redeemed onto the account and I play on PlayStation 5
- EA_QueenBee6 days ago
Community Manager
Hey diyzy14,
Did you get any errors when you redeemed the code? What platform do you play on?