Forum Discussion

diyzy14's avatar
diyzy14
New Novice
6 days ago

Bought FIFA points off amazon off electric arts official website

Just bought 8.99 worth of points on Amazon 

, redeemed the code on the ea app and no points have been put onto my account , I have proof of purchase 

5 Replies

  • diyzy14's avatar
    diyzy14
    New Novice
    6 days ago

    Are u jokinb , is there a link u can send for me to contact them 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    6 days ago

    diyzy14​,

    Ah, I think I found the issue. If you had to redeem your code on the EA app, then it seems that you've bought a code for PC. Unfortunately it isn't possible to transfer points between platforms; you may need to reach out to Amazon to try and get a PlayStation code instead.

  • diyzy14's avatar
    diyzy14
    New Novice
    6 days ago

    Hi there , no it says redeemed onto the account and I play on PlayStation 5