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MODY_albooot56's avatar
MODY_albooot56
Newcomer
3 days ago

Disconnected from online draft

I was winning and there was less than 10 minutes left for me to win the 4th game in my draft and the game kicked me out because I just paused the match.
draft
EA_LunardustCat's avatar
EA_LunardustCat
Icon for Community Manager rankCommunity Manager
3 days ago

Hi there,

I’m sorry to hear that you’re experiencing repeated disconnects from Draft matches.

Please start by working through the steps in our Troubleshoot EA SPORTS FC™ connection issues guide to see whether they help stabilize your connection.

If the disconnects continue, could you also provide the following details?

  • Gamertag/Usernam
  • Platform
  • Approximate date and time of the most recent disconnect, including your time zone
  • Connection type: wired or Wi-Fi
  • Internet Service Provider (ISP)
  • Country/region
  • Exact error message you receive, if any

Thanks!

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