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N17KJ's avatar
N17KJ
Rising Newcomer
2 days ago
Solved

I have been transfer banned for 10 days now.

My little brother has come clean and told me that he has been on my account and spent coins. Now I have no access to the transfer market. This completely ruins the experience of the game and I have now missed certain objectives because of this. Is there anyone who can help?

  • Hey N17KJ​,

    Afraid we're not able to review or change any account actions on the forums. If you believe an action was applied incorrectly, you're welcome to appeal with these steps and our Terms of Service team will take another look to see if an error was made. Please keep in mind you would still be responsible for the actions taken on your account, so if your brother or anyone else has access I'd definitely suggest updating your login details to make sure that's no longer the case. 

    You can create an appeal with these steps if you'd like to have the ToS team review that situation, thanks!

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey N17KJ​,

    Afraid we're not able to review or change any account actions on the forums. If you believe an action was applied incorrectly, you're welcome to appeal with these steps and our Terms of Service team will take another look to see if an error was made. Please keep in mind you would still be responsible for the actions taken on your account, so if your brother or anyone else has access I'd definitely suggest updating your login details to make sure that's no longer the case. 

    You can create an appeal with these steps if you'd like to have the ToS team review that situation, thanks!