ive been hacked and lost coins and players
When I woke up today and started up my Companion app i was missing half of my team which was tradeable players worth about 180k and I know for a fact that I didnt submit Them to a sbc i also noticed that I was missing about 50k in coins, then i played a bit on my ps5 and packed some players and Got up to around 80-90k again and then i took a break and now im Down to 8k again, I have changed my password on my ea account and dobble checked my club for the players and checked the transferlist, so Can I expect a compansation for the missing coins and players? Or is it just gone forever because it doesnt feel that good to have clocked 50+ hours already and just all my progression is gone.
just found out the hacker has purchased hero zamorano and veron and inform nmechca which I did NOT purchase myself.
what im a gonna do?
Hey willehc238,
Sorry to hear someone else seems to have gotten into your account. If you haven't already, please be sure to go through as many of these security steps as possible to help get your account and system back into your control.
After that you'll need to get in touch with our support team to help recover the account itself. As they'll need to discuss private account details, that is not something we can assist with here on the forums.
Once you've gone through the steps linked above, you can use the Contact us option at the bottom of that page or create a case here to get in touch with the support team so they can help with the account recovery.
